All profits go towards fighting diabetes

FRIO Duo Pen Cooling Wallet - VAT RELIEF

Product Code: 4373NV

All FRIO wallets have been designed with patented crystal technology to keep your temperature sensitive medication cool and safe.

The FRIO Duo Pen Wallet is perfect for a variety of different types of insulin pen, insulin vials or cartridges and auto-injector, making this particular FRIO ideal for those with conditions such as Diabetes, Rheumatoid Arthritis, Crohn’s Disease and Anaphylaxis.

With a minimum continuous cool period of 45 hours and a recharge time of under 5 minutes, FRIO is made for your everyday – wherever that might be.

(contents shown not included).

– Simply activate with cold water
– Light and compact
– Reusable
– Holds up to 2 standard sized insulin injection pens either pre-filled disposable or refillable or 4 x 3ml cartridges or 4 x 15ml cartridges or 2 x 10ml vials (bottles)
– Once activated, the wallet will swell and will create a more rigid and snug fit to protect items
– Inner wallet dimensions: 165mm x 205mm (8" x 6.5" approx)
– Outer wallet dimensions: 180mm x 70mm (7" x 2.5" approx)
– Weight: 0.047kg

Please see the below guide for usage instructions

Instruction manual.pdf

Are you eligible for VAT relief?

HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

Which products are eligible for the relief?

The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

Please accept our apologies but we are not able to guarantee next day or tracked delivery service so we have taken the decision to remove these until the courier and postal companies can support these delivery options.  Our standard delivery service is normally 3 -5 working days but in the current climate could take a bit longer.

  • Free delivery on a wide selection of leaflets and guides
  • Free UK delivery on orders over £50
  • Standard delivery - £3.99

Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products. 

Delivery does not apply to download only products.

Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

To see full delivery details please click here.




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