MediGenix Coolmeds 15-25 bag VAT Relief

Product Code: 4273CNV

Only 2 left in stock

Transport your kit and temperature sensitive insulin between 15-25°C for up to 6-8 hours* 


  • Daily travel size
  • Insulated, hard blue EVA case
  • 2 elastic loops for securing insulin pens
  • 1 elastic loop for a blood glucose meter
  • 1 elastic loop for a lancing device
  • 1 elastic loop for a pot of test strips
  • 1 zipped, netted pouch 
  • 1 removable, insulated inner pouch
  • 1 cold pack 
  • Weight: 387g
  • Commute case dimensions: 200 x 110 x 60mm

    *The temperature time frame is affected by external factors such as the ambient temperature; ambient humidity; how many times the bag is opened etc. As such the responsibility for ensuring the medicine is kept safely cool is solely that of the user and Diabetes UK cannot be held responsible or liable for this.

    Equipment (such as the insulin pen and the blood glucose meter etc) shown in photos are for illustrative purposes only.

    Freeze the cold pack for at least 12-14 hours by lying it flat on a domestic freezer shelf before using.

    Be careful when handling the cold pack, especially when it's frozen, as the plastic becomes brittle when frozen and can split if bumped against something hard or dropped. You may only realise the damage once the cold pack has thawed and gel has escaped into the pouch.

    Use the cold pack for 1 year before changing it for a new one.

    Keep the Commute closed unless you need to access your insulin - don't open it unnecessarily as the cold escapes when you do, and this can shorten the temperature time frame.

    Never place your insulin in direct contact with the frozen cold pack. 

    Are you eligible for VAT relief?

    HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

    HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

    HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

    Which products are eligible for the relief?

    The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

    Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

    Please accept our apologies but we are not able to guarantee next day or tracked delivery service so we have taken the decision to remove these until the courier and postal companies can support these delivery options.  Our standard delivery service is normally 3 -5 working days but in the current climate could take a bit longer.

    • Free delivery on a wide selection of leaflets and guides
    • Free UK delivery on orders over £50
    • Standard delivery - £3.99

    Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products.

    Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

    To see full delivery details please click here.

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