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Diabetes Shoulder Bag Grey VAT Relief

Product Code: EB14020NV

Ideal for managing diabetes on the go, this shoulder bag offers practicality and style in a compact design. Available in grey, it is designed with versatility in mind and features a belt loop, allowing it to be worn around the waist for easy access.

Key Features:

  • Three compartments: stay organised with three separate compartments, including an isothermal section with a dedicated pocket for a cold gel pack. 1 cold gel included*
  • Main compartment: equipped with pockets, elastic loops, and a removable waste pouch to securely hold your diabetes supplies.
  • Dimensions: 14 x 20 x 9 cm.
  • Spare cold gel packs available HERE.

*Important note: Ensure the cold pack is placed in the pocket of your isothermal bag and not directly touching insulin.

Contents not included.

Are you eligible for VAT relief?

HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

Which products are eligible for the relief?

The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

Our standard delivery service is normally 3-5 working days.

  • Free delivery on a wide selection of leaflets and guides
  • Free UK delivery on orders over £50
  • Standard delivery - £3.99

Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products. 

Delivery does not apply to download only products.

Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

To see full delivery and returns details please click here.




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Ideal for managing diabetes on the go, this shoulder bag offers practicality and style in a compact design. Available in grey, it is designed with versatility in mind and features a belt loop, allowing it to be worn around the waist for easy access.

Key Features:

  • Three compartments: stay organised with three separate compartments, including an isothermal section with a dedicated pocket for a cold gel pack. 1 cold gel included*
  • Main compartment: equipped with pockets, elastic loops, and a removable waste pouch to securely hold your diabetes supplies.
  • Dimensions: 14 x 20 x 9 cm.
  • Spare cold gel packs available HERE.

*Important note: Ensure the cold pack is placed in the pocket of your isothermal bag and not directly touching insulin.

Contents not included.

Are you eligible for VAT relief?

HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

Which products are eligible for the relief?

The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

Our standard delivery service is normally 3-5 working days.

  • Free delivery on a wide selection of leaflets and guides
  • Free UK delivery on orders over £50
  • Standard delivery - £3.99

Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products. 

Delivery does not apply to download only products.

Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

To see full delivery and returns details please click here.