contact us

Shop Enquiries

For all shop enquiries please call:

Monday to Saturday, 8am to 8pm and Sunday, 9am - 6pm on freephone 0800 585 088
By email shop@diabetes.org.uk

Returns

To return an item for a refund or replacement please click Delivery and Returns

Diabetes UK Helpline

If you have an enquiry relating to Diabetes UK including membership, donations, or indeed have a complaint, then please contact Supporter Care team:

Monday to Friday 9am to 6pm on: 0345 123 2399*

By email: helpline@diabetes.org.uk

Alternatively, you can write to:

Supporter Care
Diabetes UK
Wells Lawrence House
126 Backchurch Lane
London E1 1FH.

Diabetes UK General Enquiries

Diabetes UK
Wells Lawrence House
126 Backchurch Lane
London E1 1FH
How to find us

Tel 0345 123 2399*
Fax 020 7424 1001
Email helpline@diabetes.org.uk

*calls may be recorded for quality and training purposes. Depending on your phone package, calls from landlines and mobiles to 03 numbers are included in free call packages. Please check with your phone provider.

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