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Welcome to the Diabetes UK shop

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On Call Extra Mobile Kit VAT RELIEF

Product Code: G11510TNV

The On Call Extra Mobile testing kit gives you all you need to get started and test your blood glucose and manage your diabetes effectively. (Batteries included).

Bluetooth enabled – Built in Bluetooth lets you seamlessly link your meter to the Diasend app to transfer data automatically.  

Easy to use – Its ready to go straight out of the box, no set up or calibration needed

Quick and accurate –Test results in only 4 seconds, with clinically proven accuracy in compliance with EN ISO15197:2015

DVLA compliant - Stores 500 readings, confirming to current DVLA standard

Pain free – tiny blood sample (0.4Ul) and pain free lancet.

Diasend compatible – allowing you to review trends over time and share results directly with your doctor.

This monitor is compatible with the Diasend app, so please ensure you have downloaded and installed it.

 To make the process easier, we’ve included some resources to guide you:

  • On Call Extra Mobile blood glucose meter
  • On Call Extra Lancing device
  • 10 On Call Extra lancets
  • 10 On Call Extra test strips
  • Handy carry case
  • On Call Extra control solution
  • User manual
  • Quick reference guide
  • Package inserts
  • Warranty card

Are you eligible for VAT relief?

HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

Which products are eligible for the relief?

The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

Our standard delivery service is normally 3-5 working days.

  • Free delivery on a wide selection of leaflets and guides
  • Free UK delivery on orders over £50
  • Standard delivery - £3.99

Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products. 

Delivery does not apply to download only products.

Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

To see full delivery and returns details please click here.




Other Items You May Like

The On Call Extra Mobile testing kit gives you all you need to get started and test your blood glucose and manage your diabetes effectively. (Batteries included).

Bluetooth enabled – Built in Bluetooth lets you seamlessly link your meter to the Diasend app to transfer data automatically.  

Easy to use – Its ready to go straight out of the box, no set up or calibration needed

Quick and accurate –Test results in only 4 seconds, with clinically proven accuracy in compliance with EN ISO15197:2015

DVLA compliant - Stores 500 readings, confirming to current DVLA standard

Pain free – tiny blood sample (0.4Ul) and pain free lancet.

Diasend compatible – allowing you to review trends over time and share results directly with your doctor.

This monitor is compatible with the Diasend app, so please ensure you have downloaded and installed it.

 To make the process easier, we’ve included some resources to guide you:

  • On Call Extra Mobile blood glucose meter
  • On Call Extra Lancing device
  • 10 On Call Extra lancets
  • 10 On Call Extra test strips
  • Handy carry case
  • On Call Extra control solution
  • User manual
  • Quick reference guide
  • Package inserts
  • Warranty card

Are you eligible for VAT relief?

HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

Which products are eligible for the relief?

The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

Our standard delivery service is normally 3-5 working days.

  • Free delivery on a wide selection of leaflets and guides
  • Free UK delivery on orders over £50
  • Standard delivery - £3.99

Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products. 

Delivery does not apply to download only products.

Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

To see full delivery and returns details please click here.