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Medicool Dia Pak Deluxe VAT Relief

Product Code: 4390NV

The Dia-Pak Deluxe is the largest case of the Dia-Pak range. It comfortably stores 2 weeks worth of diabetes management items such as your insulin pens, glucometer, lancets and alcohol swabs, at 15-25°C for up to 12 hours*. It is the ideal case to take to school, work, or on a day out. 

Insulin is a very sensitive medicine which needs to be looked after correctly. In the case of it being exposed to hotter temperatures, it can breakdown and become a breeding ground for unwanted bacteria. The Dia-Pak case can stop this from happening. 

Included is one Large MediCool Cold Pack which keeps everything cool and are also sold separately as they are a great to have as a spare. Inside the case there are padded pockets for storing any supplies as well as elastic loops to hold pens or syringes. On the outside there is a hand strap and belt loop for ease of portability. To keep everything protected, it is made from a durable nylon material which is water resistant and hand washable.

This case can put your mind at ease as you know your medicine is all together, at the right temperature and most importantly, well looked after. 


  • Case :20.5cm (L) x 15.25cm (W) x 6.5cm (H) and weighs 425 grams
  • Cold pack dimensions : 16cmx10cmx1.5cm and weighs 214 grams each

*Depending on external factors such as the ambient temperature; ambient humidity; how many times the bag is opened etc. 

Are you eligible for VAT relief?

HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

Which products are eligible for the relief?

The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

Please accept our apologies but we are not able to guarantee next day or tracked delivery service so we have taken the decision to remove these until the courier and postal companies can support these delivery options.  Our standard delivery service is normally 3 -5 working days but in the current climate could take a bit longer.

  • Free delivery on a wide selection of leaflets and guides
  • Free UK delivery on orders over £50
  • Standard delivery - £3.99

Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products. 

Delivery does not apply to download only products.

Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

To see full delivery details please click here.

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