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FRIO Duo Pen Cooling Wallet - VAT RELIEF

Product Code: 4373NV

The FRÍO® Duo Pen Wallet is specifically designed to keep two insulin pens or similar temperature-sensitive medications cool and safe. Ideal for individuals managing diabetes or other conditions requiring controlled medication storage, this wallet provides peace of mind wherever you go.

Using patented crystal technology, the FRÍO® Duo Pen Wallet maintains safe temperatures of 18-26°C (64.4-78.8°F) for a minimum of 45 hours, even in constant environmental temperatures of up to 37.8°C (100°F). Activation is quick and easy—just use cold water—and recharging takes under 5 minutes, ensuring your medication stays ready for use.

Lightweight, compact, and reusable, the FRÍO® Duo Pen Wallet offers a reliable and convenient solution for storing your temperature-sensitive medications. Whether at home, work, or travelling, it’s the perfect accessory for maintaining medication safety and effectiveness.

(contents shown not included).

– Simply activate with cold water
– Light and compact
– Reusable
– Holds up to 2 standard sized insulin injection pens either pre-filled disposable or refillable or 4 x 3ml cartridges or 4 x 15ml cartridges or 2 x 10ml vials (bottles)
– Once activated, the wallet will swell and will create a more rigid and snug fit to protect items
– Inner wallet dimensions: 165mm x 205mm (8" x 6.5" approx)
– Outer wallet dimensions: 180mm x 70mm (7" x 2.5" approx)
– Weight: 0.047kg

Please see the below guide for usage instructions

Instruction manual.pdf

Are you eligible for VAT relief?

HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

Which products are eligible for the relief?

The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

Our standard delivery service is normally 3-5 working days.

  • Free delivery on a wide selection of leaflets and guides
  • Free UK delivery on orders over £50
  • Standard delivery - £3.99

Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products. 

Delivery does not apply to download only products.

Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

To see full delivery and returns details please click here.




Other Items You May Like

The FRÍO® Duo Pen Wallet is specifically designed to keep two insulin pens or similar temperature-sensitive medications cool and safe. Ideal for individuals managing diabetes or other conditions requiring controlled medication storage, this wallet provides peace of mind wherever you go.

Using patented crystal technology, the FRÍO® Duo Pen Wallet maintains safe temperatures of 18-26°C (64.4-78.8°F) for a minimum of 45 hours, even in constant environmental temperatures of up to 37.8°C (100°F). Activation is quick and easy—just use cold water—and recharging takes under 5 minutes, ensuring your medication stays ready for use.

Lightweight, compact, and reusable, the FRÍO® Duo Pen Wallet offers a reliable and convenient solution for storing your temperature-sensitive medications. Whether at home, work, or travelling, it’s the perfect accessory for maintaining medication safety and effectiveness.

(contents shown not included).

– Simply activate with cold water
– Light and compact
– Reusable
– Holds up to 2 standard sized insulin injection pens either pre-filled disposable or refillable or 4 x 3ml cartridges or 4 x 15ml cartridges or 2 x 10ml vials (bottles)
– Once activated, the wallet will swell and will create a more rigid and snug fit to protect items
– Inner wallet dimensions: 165mm x 205mm (8" x 6.5" approx)
– Outer wallet dimensions: 180mm x 70mm (7" x 2.5" approx)
– Weight: 0.047kg

Please see the below guide for usage instructions

Instruction manual.pdf

Are you eligible for VAT relief?

HMRC states that if you are “chronically sick or disabled” then you can purchase goods without VAT when purchased for your personal or domestic use. A parent, spouse or guardian is able to purchase on behalf of a “chronically sick or disabled” person and obtain the VAT relief.

HMRC defines “chronically sick or disabled” as physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities or a condition which the medical profession treats as a chronic sickness – this includes diabetes which will be the main reason for your purchase on our shop.

HMRC defines “personal or domestic use” as goods used for your own private use, rather than for business purposes. It cannot be used by anyone else or “chronically sick or disabled” in general.

Which products are eligible for the relief?

The declaration is only attached to those products with are eligible for the relief. It is only those products which have been designed solely for use by disabled people are eligible for the VAT relief. It is the designer or manufacturer who determines this not Diabetes UK.

Further information on the VAT relief can be found on the HMRC website – VAT Notice 701/7: VAT reliefs for disabled or older people. Please do not make the declaration if you are unsure – it is an offence to make a false declaration.

Our standard delivery service is normally 3-5 working days.

  • Free delivery on a wide selection of leaflets and guides
  • Free UK delivery on orders over £50
  • Standard delivery - £3.99

Some products may be sent out direct from the supplier or another fulfilment house. They will be delivered under separate cover and despatched within 3-5 working days. Please note that these items may also take longer to arrive and we are unable to offer tracked delivery or next day delivery on these products. 

Delivery does not apply to download only products.

Due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service.

To see full delivery and returns details please click here.